Service, Prosperity and Sanity
Book Description
Business leaders today are puzzled by Generation-X employees who'd rather play Frisbee with their dogs in the park than put in the long hours needed to 'keep up with the Jones's.' Traditional approaches to dealing with employee retention, rapid technological advancements, changing consumer demographics and increased competition are proven failures. Success requires a sustained, coordinated effort that goes beyond all the business buzz words of the day.
Earl Maxwell shares the story of his six-year voyage through the maze of cultural change, organizational restructure and the continuous quest for improved client service in his tell-all book, Service, Prosperity and Sanity.
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Editorial Review
Michael H. Granof, Ph.D. - Ernst & Young Professor of Accounting, The University of Texas at Austin.
"Each semester, in my closing remarks to my students, I stress the need for them to balance their professional careers with other aspects of life. Maxwell's book makes it clear that if they choose their employers carefully they will succeed in doing so. Although a majority of them (especially the MBAs) aspire to jobs with the large consulting and investment banking firms, many share Maxwell's values. I would guess that they would jump at the opportunity to work for an organization such as Maxwell Locke & Ritter."